Terms and Conditions – ThistleQuill Press
Welcome to ThistleQuill Press. These Terms and Conditions govern your use of our services, including high-volume document printing, graphic design support, binding and finishing, large format printing, secure document handling, same-day print and copy, and direct mail services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By engaging ThistleQuill Press for any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
2. Services Provided
ThistleQuill Press provides a comprehensive range of copy and print services, including but not limited to:
- High-volume document printing
- Graphic design support
- Binding and finishing services
- Large format printing
- Secure document handling
- Same-day print and copy services
- Direct mail services
Specific details for each service will be outlined in individual service agreements or quotes.
3. Client Responsibilities
Clients are responsible for:
- Providing all necessary content, data, and materials in the agreed-upon format and by the specified deadlines.
- Ensuring the accuracy, legality, and intellectual property rights of all materials provided for printing or design.
- Reviewing and approving proofs (digital or physical) promptly. Approval signifies acceptance of the content and layout, and any errors found after approval may incur additional charges for correction.
- Adhering to payment terms as agreed upon in quotes or invoices.
4. Intellectual Property
All content, designs, and materials provided by the client remain the intellectual property of the client. ThistleQuill Press will use such materials solely for the purpose of fulfilling the agreed-upon services.
Any design work created by ThistleQuill Press as part of the graphic design support service will remain the intellectual property of ThistleQuill Press until full payment for the services is received, at which point ownership will transfer to the client, unless otherwise agreed in writing.
5. Payment Terms
Payment terms will be specified in the individual quotes or invoices. Typically, full payment or a deposit may be required before work commences, with the balance due upon completion and prior to delivery or collection. Late payments may be subject to interest at a rate of 2% per month above the Bank of England base rate.
6. Confidentiality
ThistleQuill Press is committed to handling all client information and documents with the utmost confidentiality, particularly for secure document handling services. We will not disclose any client-specific information or materials to third parties without prior express written consent, unless required by law.
7. Limitations of Liability
ThistleQuill Press strives for excellence in all services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Errors in materials provided by the client after client approval of proofs.
- Delays or failures beyond our reasonable control (force majeure).
- Any actions or inactions of third parties, such as postal services for direct mail.
Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless ThistleQuill Press, its employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our services, or your violation of these Terms, particularly concerning the legality and intellectual property rights of materials you provide.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.
10. Amendments to Terms
ThistleQuill Press reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on our online platform, and your continued use of our services after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
For any questions regarding these Terms and Conditions or our services, please contact us at:
ThistleQuill Press
2847 Heather Lane
Unit 3B
Edinburgh, EH11 3QA
Scotland, United Kingdom